Introduction
Welcome to Radoodles.co.uk. We are an online printing company based in the United Kingdom specialising in custom-made artwork. These Terms & Conditions govern your use of our website, products, and services. By placing an order with us, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not use our website or purchase our products.
Company Information
Trading Name: [Your Company Name]
Registered Address: [Insert business address]
Contact Email: [Insert email address]
Telephone: [Insert phone number]
Products & Services
We provide custom-made prints and artwork, as well as selected standard designs.
All images displayed on our website are for illustrative purposes only. Colours and sizes may vary slightly due to screen settings and printing processes.
As our products are often customised or made-to-order, small variations in colour, finish, or scale may occur.
Orders
When you place an order, you will receive an order confirmation by email. This confirmation does not represent acceptance of your order.
Your order is accepted once payment has been processed and you receive a dispatch confirmation.
We reserve the right to refuse or cancel any order due to errors, stock availability, or suspicion of fraudulent activity.
Custom Artwork
For custom artwork orders, you are responsible for ensuring that any images, designs, or text you provide do not infringe copyright, trademarks, or other intellectual property rights.
We reserve the right to decline orders that contain offensive, unlawful, or inappropriate content.
Once your custom order has been approved for printing, it cannot be changed, cancelled, or refunded, unless the item is faulty or defective.
Pricing & Payment
All prices are shown in GBP (£) and include VAT where applicable.
We accept payments via major credit/debit cards, PayPal, and other secure methods listed at checkout.
Full payment must be received before production and shipping of your order.
Shipping & Delivery
We ship within the UK and internationally. Delivery times may vary depending on destination and courier availability.
Estimated delivery dates are provided as guidance only. We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
Risk of loss or damage passes to you once the order has been dispatched.
Returns & Refunds
Our Refund & Returns Policy forms part of these Terms. Please refer to it for full details.
In summary:
You have the right to return eligible products within 14 days of delivery.
Custom-made or personalised artwork is non-refundable unless defective or damaged on arrival.
Sale items are non-refundable.
Intellectual Property
All designs, text, images, graphics, and website content are the intellectual property of [Your Company Name] or our licensors.
You may not copy, reproduce, distribute, or exploit our content without written permission.
Liability
We take reasonable care to ensure that our products and services are of satisfactory quality.
To the fullest extent permitted by law, we are not liable for:
Losses caused by incorrect use or handling of our products
Delays in delivery beyond our control
Indirect or consequential damages
Nothing in these Terms excludes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
We reserve the right to update or amend these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Last Revised” date. Continued use of our website after changes constitutes acceptance of the revised Terms.
Contact Us
For questions regarding these Terms & Conditions, please contact us at: [Insert email address]
[Insert phone number]